CareTech Community Services Limited - 34 Porthill Bank

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CareTech Community Services Limited - 34 Porthill Bank is a care home located in Newcastle Under Lyme, Staffordshire, England. The facility provides…

Care home
CareTech Community Services Limited - 34 Porthill Bank
Location
34-36 Porthill Bank, Porthill, Newcastle Under Lyme, Staffordshire, England, ST5 0AA
Care types
Residential
CQC rating
Requires Improvement
Latest CQC inspection
24 July 2019
Beds
6
CQC location ID
1-133435903

What the CQC says

Rated Requires improvement by the CQC on 10 September 2019.

Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means

The five key questions

Safe
Requires improvement — Are people protected from abuse and avoidable harm?
Effective
Requires improvement — Does the care achieve good outcomes and follow best practice?
Caring
Good — Are staff kind, respectful and compassionate?
Responsive
Requires improvement — Is care organised around each person’s needs?
Well-led
Requires improvement — Is the home well run, open and always improving?

What has changed

Source: Care Quality Commission — read the full CQC report. Last checked by Domicile CRM on 22 October 2026.

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