The Mill House Nursing Home
Public listing: From public sources. The home has not claimed this page.
The Mill House Nursing Home, located in Norwich, offers high-quality care in a friendly and welcoming environment. The home provides residential, dementia,…
- Care home
- The Mill House Nursing Home
- Location
- Sackville Street, Norwich, NR12 7AT
- Care types
- Nursing, Dementia
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 23 July 2019
- Beds
- 45
- Phone
- 01603 722 222
- CQC location ID
- 1-470058282
What the CQC says
Rated Requires improvement by the CQC on 3 April 2025.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Good — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since February 2019.
- Improved: Effective (Requires improvement → Good), Caring (Requires improvement → Good), Responsive (Requires improvement → Good), Well-led (Inadequate → Good).
- Still needs work: Safe — Requires improvement.
Source: Care Quality Commission — read the full CQC report. Last checked by Domicile CRM on 27 October 2026.
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