The Swallows Residential Care Home
Public listing: From public sources. The home has not claimed this page.
The Swallows Residential Care Home is a 16-bed, single-storey care home for elderly persons, set in gently rolling countryside on the Suffolk/Essex border, on…
- Care home
- The Swallows Residential Care Home
- Location
- Helions Bumpstead Road, Haverhill, Suffolk, CB9 7AA
- Care types
- Residential
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 16 January 2023
- Beds
- 16
- Phone
- 01440 714745
- CQC location ID
- 1-738691362
What the CQC says
Rated Requires improvement by the CQC on 20 May 2024.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Inadequate — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Good — Is care organised around each person’s needs?
- Well-led
- Inadequate — Is the home well run, open and always improving?
What has changed
- Overall rating unchanged at Requires improvement since July 2021.
- Got worse: Safe (Requires improvement → Inadequate), Well-led (Requires improvement → Inadequate).
Source: Care Quality Commission — read the full CQC report. Last checked by Domicile CRM on 27 October 2026.
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