The Willows Care Home
Public listing: From public sources. The home has not claimed this page.
The Willows Care Home is a purpose-built, single-storey facility situated in Blacon, a residential area of Chester. It provides care to frail older people and…
- Care home
- The Willows Care Home
- Location
- Nevin Road, Blacon, Chester, Cheshire, CH1 5RP
- Care types
- Nursing, Dementia
- CQC rating
- Inadequate
- Latest CQC inspection
- 19 October 2023
- Beds
- 73
- Phone
- 01244 370 000
- CQC location ID
- 1-133335093
What the CQC says
Rated Inadequate by the CQC on 10 February 2024.
Inadequate — the service is performing badly and CQC has taken enforcement action. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Requires improvement — Does the care achieve good outcomes and follow best practice?
- Caring
- Requires improvement — Are staff kind, respectful and compassionate?
- Responsive
- Inadequate — Is care organised around each person’s needs?
- Well-led
- Inadequate — Is the home well run, open and always improving?
What has changed
- Overall rating fell from Requires improvement to Inadequate (previously rated March 2023).
- Got worse: Responsive (Requires improvement → Inadequate), Well-led (Requires improvement → Inadequate).
Source: Care Quality Commission — read the full CQC report. Last checked by Domicile CRM on 17 October 2026.
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