Welcome House - The Chestnuts
Public listing: From public sources. The home has not claimed this page.
Welcome House - The Chestnuts is a care home located at 10 Watts Avenue, Rochester, Kent, ME1 1RX. It provides accommodation and personal care for up to 15…
- Care home
- Welcome House - The Chestnuts
- Location
- 10 Watts Avenue, Rochester, Kent, ME1 1RX
- Care types
- Residential
- CQC rating
- Requires Improvement
- Latest CQC inspection
- 29 November 2019
- Beds
- 15
- Phone
- 01634 842084
- CQC location ID
- 1-125730630
What the CQC says
Rated Requires improvement by the CQC on 24 August 2026.
Requires improvement — the service is not performing as well as it should and CQC has told it how to improve. What this rating means
The five key questions
- Safe
- Requires improvement — Are people protected from abuse and avoidable harm?
- Effective
- Good — Does the care achieve good outcomes and follow best practice?
- Caring
- Good — Are staff kind, respectful and compassionate?
- Responsive
- Requires improvement — Is care organised around each person’s needs?
- Well-led
- Requires improvement — Is the home well run, open and always improving?
What has changed
- Overall rating fell from Good to Requires improvement (previously rated May 2017).
- Got worse: Safe (Good → Requires improvement), Caring (Outstanding → Good), Responsive (Good → Requires improvement), Well-led (Good → Requires improvement).
Source: Care Quality Commission — read the full CQC report. Last checked by Domicile CRM on 26 October 2026.
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